Privacy Policy

Last updated: September 25, 2026

Serdeins (“we,” “us,” or “our”) operates this online store, which is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our store, place an order, or contact us.

Information we collect

Depending on how you use our store, we may collect:

• Contact and delivery information: your name, email address, phone number, billing address, and shipping address.

• Order information: products viewed or purchased, cart activity, order history, returns, and refund details.

• Account information: information you provide if you create a customer account.

• Communications: messages and information you send when contacting us.

• Device and usage information: such as your IP address, browser, device information, and how you interact with our store.

Payments are handled through the payment methods offered at checkout. We receive the information needed to confirm and manage your order, but we do not receive your full payment card number.

We collect information directly from you, automatically when you use the store, and from service providers involved in operating the store.

How we use information

We use personal information to process payments and orders, deliver products, provide customer support, handle returns and refunds, maintain customer accounts, improve the store, and help protect against fraud.

If you choose to receive marketing messages, we may use your contact information to send them. You can unsubscribe from marketing emails using the link in those emails. We may still send messages needed to manage your orders.

Shopify and other service providers

Shopify hosts our store and processes information needed to provide its services. We may also share information with payment providers, shipping carriers, and other providers when necessary to process payments, deliver orders, provide support, or operate the store.

Some providers may process information in countries other than the country where you live. We may disclose information when required by law or to protect the security and rights of our store and customers.

You can learn more about Shopify’s handling of personal information through the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies and advertising

Our store uses cookies and similar technologies needed to operate the website and may use them to understand store performance. If advertising or analytics services are enabled, they may also use these technologies to measure or personalize advertising. Where required, you can manage these uses through the privacy controls displayed on our store.

Your privacy choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain uses of your information. These rights may have exceptions under applicable law.

To make a request, email contact@serdeins.us. We may need to verify your identity before completing a request. You can also use any cookie or data-sharing controls available on our store.

Information about children

Our store is not directed to children. If you believe a child has provided us with personal information, please contact us so we can review your request.

Security and retention

We use reasonable measures to protect personal information. No online service can guarantee complete security. We keep information for as long as needed to fulfill orders, provide support, maintain required records, resolve disputes, and meet legal obligations.

Changes to this policy

We may update this Privacy Policy as our store practices or legal requirements change. We will post the updated version here and revise the “Last updated” date.

Contact us

For questions about this policy or requests concerning your information, contact:

Serdeins
Email: contact@serdeins.us
Phone: +1 336-862-5159
200 Northpoint Ave Unit F
High Point, NC 27262
United States